Law Firm Use Cases
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You want your legal team members to be as effective as possible whether they’re at their desks, outside a courtroom, or grabbing coffee. This means supporting all their favorite communication channels – phone, chat, video, text, and email – so they never miss an important call or message. Clients also benefit from the anywhere access because they can reach their lawyer during or after hours, whenever the need is pressing.
The cloud-based UNIVERGE BLUE CONNECT communications platform with built-in voice only call center capabilities goes a long way towards improving client service – regardless of whether they are showing up in person at your office or calling in from their phone from wherever they are. And it helps you empower staff to collaborate effectively and work more efficiently – from any location – all while maintaining the highest levels of security and privacy.