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Resilient & Dynamic
NEC UNIVERGE BLUE’s feature-rich communications platform gives patients and care providers a communications environment that is safe, assured, and adheres to HIPAA requirements.
Patient care becomes more immediate, dynamic, and adaptive with UNIVERGE BLUE’s 99.999% uptime reliability needed to support healthcare organization’s information intensive and compliance-controlled caseloads.
Cloud-based & Scalable
NEC UNIVERGE BLUE is a cloud-based communications platform that is as adaptive and personalized as the healthcare you provide.
Choose and scale the features that work for you. With 100's of enterprise-grade features, and fixed billing for both voice and data, you can create the ideal and affordable communication platform for your business.
One Solution. One User Experience.
Make calls from phones, desktop or mobile, automate chats and text messages, share screens, start video calls and share files—all from one cloud-based application.
MEET
Connect, engage, and collaborate virtually from anywhere at any time
SHARE
Simplifying and securing the sharing of digital documentation
ENGAGE
A highly customizable intelligent cloud-based contact center solution
ROOMS
Connect from desktop to conference room with an intuitive interface.
APPS
Seamless integration into mainstream CRM applications
Browse our Knowledge Base to learn more about NEC UNIVERGE BLUE for Healthcare
NEC UNIVERGE BLUE EXTEND
Extend UNIVERGE BLUE communications tools with EHR software providers like Epic, Cerner, and MEDITECH to improve communications between patients and providers.
Call Assist: Reduce call handle time by using a patient’s caller ID to instantly screen pop a dashboard with patient information and verification.
Self-Service: Deflect calls by having patients use self-service interactive voice responses (IVR) to perform simple tasks themselves saving valuable time.
Notifications: Send outbound voice, SMS, and/or email notifications for enhanced patient experience, reduced no-shows and improved operational efficiency
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