Voice Solutions

Connect Anytime, Anywhere 

Cloud-Based Solutions


Cloud-based communication solutions - VoIP and UCaaS - offer the most flexibility and mobility. Your workforce can be equally tethered to their office or home. Solutions can scale up or down, depending on the size of the workforce, and requires a lower capital investment. Additionally, we can configure traditional telephony endpoints for cloud-based communication.

  • Softclient for mobile devices and PCs
  • Point-to-point audio and video calls
  • Group audio and video meetings
  • Emergency Notification Services




Hybrid Solutions


A hybrid solution provides the flexibility, mobility and sophistication of a cloud-based communication system while retaining your existing installed assets. This solution is optimal for locations that have mobile employees but still require hardwired phones - such as a plant or contact center environment.




Premise-Based Solutions


A premise-based solution, as its name indicates, is rooted in a physical location. These solutions are the most stable and are resilient against network malfunction. The organization has full control of the system and can make immediate moves, chanegs and additions.

  • Retains existing assets.
  • Optimal for businesses that require uninterrupted internal communciation such as hospitals, college campuses and manufacturing plants.




Custom Applications


We engineer and configure complex voice systems for unique applications. We also offer comprehensive support plans for all of our systems.

  • Contact Centers
  • Integration with Third Party Systems
  • Emergency Notification Systems





Voice

Communication. The ability to talk to anyone, anytime, anywhere. Whether retrofitting a VoIP phone system or engineering complex hybrid telephony, we engineer voice solutions. We also configure Unified-Communications-as-a-Service (UCaaS), unifying your VoIP, video conferencing, collaboration tools, file sharing and instant messaging into one streamlined platform. College campuses, hospitals, stadiums or industrial plants - we will keep the humans in your system talking, communicating and collaborating. 

 

Case Studies

  • Mighty Power with Mini Cost: How The Little Sisters of the Poor Upgraded to VoIP

    A charitable residence, Little Sisters required an upgrade to their phone systems, but couldn’t afford to tear down walls.

  • Dagostino Electronic Services: Trusted partner of NASA IV&V program for 2 decades

    Dagostino Electronic Services relationship with NASA's Independent Verification and Validation (IV&V) program dates back nearly 20 years.

  • DES customer Maitri Medicinals opens medical marijuana dispensary in Uniontown

    Dagostino Electronic Services installed security, voice, audio and video technologies for Maitri Medicinals' new medical marijuana dispensary.

 

Solutions from our Toolkit

Alcatel Lucent's World of Integrations 

ALCATEL LUCENT OXO CONNECT HYBRID SOLUTION

Phone systems are not uniform. Some users across your organization will only use the internal network, while others will benefit from complex configurations and decision making. The OXO Connect Platform, from Alcatel Lucent, is a hybrid model that's ready for the cloud. The system is built for on-premise and cloud networks, and integrates with Alcatel's vast array of features. 

This platform gives you the benefit of scalability. You retain your existing telephony infrastructure while pinpointing where to deploy advanced applications. Along with elastic cost structures, you can embrace hybrid cloud transformation at your own pace with a fully flexible, consumption-based model.

OXO integrations include:

  • Scalable collaboration with Rainbow cloud service 

  • Hide personal mobile numbers for outgoing business calls.

  • Enhanced off-site mobility to keep users connected anywhere, anytime

  • Single network infrastructure for voice and data services

Focus Areas

 

Voice News

  • The DES Solution Toolkit for K-12

    What does the re-imagined school look like? It's a space that is seamlessly connected, with smart IP security and a versatile hybrid network.

  • Infographic: The DES Business Continuity Toolkit

    People counter? Check. Thermal screening? Check. Secure VPN access? Check. Touchless Conferencing Activation? Check. We are your one-stop shop for business continuity. Check out our solution infographic.

  • Plan Your COVID-19 Re-Entry

    Tools for Business Continuity: A Look Inside Our Solution Toolbox

  • Dagostino Electronic Services now selling Fortinet FortiVoice phone systems

    DES is now selling Fortinet FortiVoice phone systems and is the first partner in the Pittsburgh region.

Our Voice Partners

PROUD MEMBER OF
FOLLOW US ON
  • Facebook
  • LinkedIn
  • Twitter
  • Instagram
  • YouTube
|  DAGOSTINO ELECTRONIC SERVICES, INC. 
|  600 MIFFLIN ROAD, PITTSBURGH, PA 15207
|  1-800-864-4166  |  INFO@DESCOMM.COM