The Internet and the proliferation of portable devices (mobile phones, PDAs, etc.) are changing the way businesses communicate. Responsiveness, efficiency, personalization, mobility and customer satisfaction are key issues that enterprises must now address. To help businesses face these new challenges, Alcatel-Lucent® offers a new generation of unified communication applications, based on the latest Internet technologies, to improve relationships, interactions and communication: OmniTouch Unified Communications.
OmniTouch Unified Communications is a software suite using the latest technologies and providing a full set of IP-based unified communication applications. These applications allow subscribers to tailor, control and manage calls, messages, directories, collaboration tools and information from any location using any device and any interface, in ways never before thought of.
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